Journal of Applied Informatics

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Stoyanova O. V.

Degree	Dr of Technique, Associate Professor, National Research University Branch in Smolensk
E-mail	ovstoyanova@list.ru
Location	Smolensk
Articles	Method for intellectual management of industrial enterprise information resources Industrial enterprise information resources management method describing separate components of a control system is considered. The method is based on using the set of interconnected mathematical models. The models presented incorporate graph theory, fuzzy logic and cognitive modeling methods modifications. Read more... Accounting non-stationary in the temporal-logical model of the project The article analyzes non-stationary arising in the process of project management at the industrial enterprises and their effect on the project structure. The method which provides accounting of non-stationary in the project temporal-logical model structure is presented. An example of the practical use of this method is given. Read more... Managing nanoindustry projects using complex adaptive model Nanotechnology development in Russia is limited to the lack of effective project management methods available to reduce barriers in the transition from research to production of nano-products. It causes relevance of a problem of developing new approaches that take into account peculiarities of projects and project management in this field. This article describes one such approach, using a project management organization for integrated adaptable model. Read more... The trajectory estimation model for project management in creation and organization of high-technology industrial products production The projects of creation and organization the high-technology industrial products production include interrelated tasks (activities) of envisioning, planning, design and developing. Such projects have several specifics, such as different structural relationships between activities, high level of information uncertainty and large amount of controlled parameters. The quantity of these parameters depends on external factors and internal connections of the project. The described peculiarities determine the necessity of modifying of widely practiced project management formal methods and models. The article describes requirements to project models, on which the proposed method of model creation is based. The method includes the following stages: the decomposition of the project to subprojects; the creation of network models of the subprojects; the creation of the model that consists of activities belonging to different subprojects and having common input/output connections; the identification of the project goals with the help of indicators. The indicators may be of different types: quantitative (point ant interval estimations) and qualitative. The indicators for each goal-oriented project state are integrated with the use of proposed algorithm and form the project trajectory. The considered model makes possible to estimate the project trajectory in various time points. As a result the project management becomes stable under uncertainty. Read more... New applications of competency models in human resource management New trends in human resource management (HRM) require information systems to be compliant with fast–changing business requirements and tasks. The article presents the results of HRM tasks analysis through the prism of using the capabilities of information technologies to support actual HRM tools. New applications of such a tool as a competency model are discussed. The proposed decision–making support algorithm for planning activities in the field of personnel development, based on the use of a company’s competency model, is described. Read more... Mechanisms of adaptation of educational programs to labor market requirements: experience in Business Informatics The study shows that the key problems in the training of specialists in interdisciplinary areas are the lack of shared understanding of the content of professional competencies and a variety of re-quests for knowledge and skills of graduates. For interdisciplinary educational programs, such as Busi-ness Informatics and Applied Informatics in the economy, the problem is aggravated by the fact that the rapid development of information technologies leads to a constant change in the requirements of employers. To solve these problems, universities need mechanisms for constant adaptation of educational programs to the labor market in a digital environment. The conducted investigation allows to distinguish the following mechanisms: design of educational standards taking into account professional standards, professional and public accreditation, councils of educational programs, questioning of grad-uates and employers, participation of employers at all stages of the educational process. Due to the lack of effective procedures for the use of these mechanisms, they are often applied formally. The paper pre-sents the procedures for the implementation of these mechanisms, tested for five years in the process of constant improvement of bachelor and master programs in “Business Informatics” at Saint Petersburg State University. The proposed procedures can be successfully replicated for other universities regarding their specifics. Read more... A method and a model framework for planning R&D changes in manufacturing enterprises This paper presents a method and a model framework for R&D changes planning in manufacturing enterprises, implementing digital transformation projects. The relevance of development of such method is evident because of growing number of factors, influencing the decision-making process and simultaneously the complexity of such influence estimation increases. Classical changes planning methods in such cases do not ensure required level of estimation objectivity and credibility. The objects of research are industrial enterprises, actively engaged in research, design and engineering. The subject of research are methods and models for R&D process changes planning in context of digital transformation endeavors, being implemented in the companies. The research objective is to develop a R&D process planning method, enabling to account for corporate changes, related to digital transformation processes. The proposed method is based on the analysis of the discrepancies between the actual enterprise architecture and the target one and search for possible solution to rectify these discrepancies. For quantitative estimation of the changes, an integral indicator "stakeholder satisfaction level" is proposed. This indicator is calculated using a set of models (a model framework), those preparation and application sequence is defined by the considered method. The paper describes the concept of the method, the problems, being solved within each stage, tools used and final outcomes. The example of planning R&D changes in manufacturing enterprise illustrates the method in work and provides for better understanding of the concepts, presented in the paper. Read more... The multi-model decision support method for R&D management Research and development (R&D) ensure stable functioning and forms the innovative potential of most companies in the production sector. Ineffective R&D management leads to the fact that many initiated projects go beyond planned deadlines and budgets, and much of the intermediate R&D results are not completed. The complexity of R&D management is associated with high information uncertainty regarding the performance of R&D and the productivity of employees. The paper considers a multi-model method of decision support for R&D management in companies. To reduce information uncertainty in solving various management problems it is proposed to use an ontological model of intellectual capital of the company, simulation models of R&D processes and individual stages, fuzzy logic models to obtain integral assessments of management decisions. The method provides a basis for making decisions on the possibility and expediency of using previously obtained R&D results (scientific and technological reserve); on the feasibility of the proposed project based on the assessment of its feasibility; on the project organization (volume-calendar planning); on the allocation of resources to tasks; on the incentives for performers; on the planning of activities for additional training and organization of information support. The paper provides a general description of the method, as well as an example of its use to support decision-making on the feasibility of an R&D project based on its assessment. Two structures for organizing the R&D process in a manufacturing company are considered as alternatives. After selecting the best structure, the impact of staffing quality on the integral feasibility assessment is evaluated. Read more... Modeling the effect of E-service quality and knowledge culture on employee performance: A SEM approach based on survey data from Chinese real estate industry Entering the era of digitalization, the real estate industry unlocked the bricks-and-clicks model of operation. The virtual-and-real interaction has led to new demands for service quality from a new generation of customers, and e-service quality (ES-QUAL) is a response to this demand and has attracted the attention of scholars and practitioners specializing in the sales and service sectors of the real estate industry. The study investigated the relationships between the implementation of ES-QUAL, knowledge culture, and employees’ performance from an internal perspective, while emphasizing a specific Chinese research context. A total of 602 responses, received from brokers, front-line salespeople, and sub-branch managers, were collected through a web-based questionnaire survey from the Shanghai branch of the largest real estate brokerage company in China, called Lianjia. A multi-method approach of the structural equation modeling (SEM) and bootstrapping estimation was employed to test the hypotheses and evaluate the validly and reliability of the data. The results indicated that ES-QUAL and knowledge culture positively influenced employee performance, and the direct effect of ES-QUAL on knowledge culture was stronger than on employee performance. Additionally, knowledge culture was found to be partially mediating the relationship between ES-QUAL and employee performance. The study provided managerial insights and discussed strategies for implementing ES-QUAL to achieve desired organizational performance by fostering a learning-oriented culture. Read more...