Authors
Lyubimov E. V.
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Degree
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PhD in Tecnique, Associate Professor Vladivostok State University of Economics and Service |
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E-mail
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Lubimov.ev@mail.ru |
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Location
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Vladivostok |
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Articles
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Using system approach to the University computerization managementThe issues of elaborating an efficient management system for University computerizing are discussed. Introducing additional mechanisms and models is proposed as an extension of well known information technology service- oriented approaches which provides the information problems set organizing and increases the final effects. Read more...Management outsourcing companies based on self-regulationThe article discusses the construction of an effective management system IT outsourcing company. Flow method traditionally used the organization of processing customer requests; however, in conditions of diversity of IT infrastructure requires a clear allocation of roles and responsibilities within the company. Shows the adaptation of ITIL process models for specific queuing customers and developed a system of motivation.
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Decentralized management of information technologies in structured distributed enterprisesFormation of centralized uniform department of information technology is not always cost-effective
in large structured geographically distributed enterprises. The objective of the article is to develop
recommendations for organization of effective technical and reasonable cost management system IT
services for large institutions. Is generally recommended to use ITIL for IT management. The model
of IT services catalog is simple, it ignores technical and system aspects of IT services. It has been observed,
the idea of centralization and systematization IT services through service catalog is failing
in practice. The article proposes algorithm of distribution IT services by the organizational structure.
The algorithm considers the budget management, technical and system aspects. Reasons for and consequences
of the transfer IT services to not specialized subdivisions were research. As a result, the
new distribution IT services allows creating more efficient organizational structure of IT department.
IT department focuses on infrastructure and system-wide problems, it permits to decrease information
technology costs. The article presents examples of the distribution IT services for University and
Network of State Institutions.
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