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Features of information management in the service sector companies

Information management organizing features in service company environment are discussed. In terms of small business information management that can be interpreted both as in a broad and in a narrow sense is an important specificity due to the role and place of the owner in the control system. The features of information management in a small software business are identified.

Assessing the level of information management development

The features of the Information Management (IM) and a classification of development levels, or IM maturity stages, are considered. The approach to assessing the level of IM is substantiated and proposed. A model and method of estimating the level of IM based on a multiobjective expert evaluation as well as a graphical interpretation of the method are proposed. Some illustrations are given.